Last updated: November 21, 2022
Website refers to Inês Santos Coaching, accessible at inessantoscoaching.com;
Device means any device that can access the Website such as a computer, a cellphone or a digital tablet.
Information We Collect
Our servers may automatically record the standard data provided by Your web browser when You visit Our website. It may include Your computer’s Internet Protocol (IP) address, Your browser type and version, the pages You visit, the time and date of Your visit, the time spent on each page, and other details.
We may also collect data about the device You’re using to access Our Website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What We collect can depend on the individual settings of Your device and software. We recommend checking the policies of Your device manufacturer or software provider to learn what information they make available to Us.
While using Our Website, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
We collect and use Your information only where:
It’s necessary for the performance of a contract to which You are a party or to take steps at your request before entering into such a contract (for example, when We provide a service You request from Us);
It satisfies a legitimate interest (which is not overridden by Your data protection interests), such as for research and development, and to protect Our legal rights and interests;
You give Us consent to do so for a specific purpose (for example, You might consent to Us replying to the contact form);
We need to process Your data to comply with a legal obligation.
When you consent to Our use of information about You for a specific purpose, You have the right to change Your mind at any time (but this will not affect any processing that has already taken place).
We do not keep personal information for longer than is necessary. While We retain this information, We will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
That said, We advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, We may retain your personal information for our compliance with a legal obligation or in order to protect Your vital interests or the vital interests of another natural person.
Collection & Use of Information
We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:
To provide and maintain Our Website, including to monitor the usage of Our Website;
To enable You to customize or personalize Your experience of Our Website;
To enable You to access and use Our website, associated applications and associated social media platforms;
To contact and communicate with You;
For internal record keeping and administrative purposes;
For analytics, market research and business development, including to operate and improve Our website, associated applications and associated social media platforms;
For advertising and marketing, including to send You promotional information about Our services and information about third parties that We consider may be of interest to You;
To comply with Our legal obligations and resolve any disputes that We may have.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
Third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
Third parties, including agents or sub-contractors, who assist Us in providing information, services or direct marketing to You.
Your Rights & Controlling Your Personal Information
Restrict: You may choose to restrict the collection or use of Your personal information. If You have previously agreed to Us using Your personal information for direct marketing purposes, You may change Your mind at any time by contacting Us using the contact form. If You ask Us to restrict or limit how We process Your personal information, We will let You know how the restriction affects Your use of Our Website and/or services.
Access and Data Portability: You may request details of the personal information that We hold about You. You may request a copy of the personal information We hold about You. You may request that We erase the personal information We hold about You at any time. You may also request that We transfer this personal information to another third party.
Correction: If You believe that any information We hold about You is inaccurate, out of date, incomplete, irrelevant or misleading, please contact Us using the contact form or per e-mail at email@example.com. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Notification of Data Breaches: We will comply with laws applicable to Us in respect of any data breach.
Complaints: If You believe that we have breached a relevant data protection law and wish to make a complaint, please contact Us using the contact form or per e-mail at firstname.lastname@example.org and provide Us with full details of the alleged breach. We will promptly investigate Your complaint and respond to You, in writing, setting out the outcome of Our investigation and the steps We will take to deal with Your complaint. You also have the right to contact a regulatory body or data protection authority in relation to Your complaint.
Changes to This Policy